Tata Power to launch customer services on Microsoft Kaizala

Living up to its ‘customer first’ philosophy, Tata Power India’s largest integrated power utility, has co-created and launched a unique mobile-based service with Microsoft for its customers in Mumbai. In a first by any power utility in India, the Company recently deployed Microsoft Kaizala, a chat-based communication and data management tool offering transparent and quality-oriented […]

source https://www.techiexpert.com/tata-power-to-launch-customer-services-on-microsoft-kaizala/

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