Emotion Recognition Technology in Customer Support

Did you know people with damage in the brain parts that trigger emotions find it difficult to make decisions? According to studies by neuroscientist Antonio Damasio, this is true. For businesses, this means that if their content/product/services are not evoking emotions, then customers will not be easy buyers. This realization has culminated in the worldwide […]

source https://www.techiexpert.com/emotion-recognition-technology-in-customer-support/

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