Customer Retention Gets Tough – Here’s How Chatbots Fix That

Customer retention is not easy, but it is absolutely vital to the success of your organization. Why is that? Because obtaining new customers is difficult and expensive! In fact, the Harvard Business Review estimates that it can be anywhere from five to 25 times more expensive to obtain a new customer than it is to […]

source https://www.techiexpert.com/customer-retention-gets-tough-heres-how-chatbots-fix-that/

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